Overview
To print you must be connected to the SJC student network
MAKE SURE YOU HAVE YOUR USER NAME AND PASSWORD
Your PaperCut Username and Password Is the same as your SJC username and password
Process
Installing Mobility Print
Begin by installing Mobility Print
Click this link (1.) then click the icon (2.) and then select the downloaded Mobility Print file (3.)
Click Yes on the popup if prompted and then OK (4.) on the language prompt.
On the License Agreement click I accept the agreement (5.) and then Next (6.)
The software will begin installing
SJC EPrint [Otter] should already be selected as a printer to install, click Next (7.)
Enter your Papercut username and password (8.) and click Next (9.)
Your PaperCut Username and Password Is the same as your SJC username and password
Click Finish (8.) on the Completing the Mobility Print Printer Setup Wizard dialogue box
Test Printing
To confirm printing is working on your PC print a file, making sure that sjc eprint (otter) (1.) is the selected printer, then click Print (2.)
Because you have already entered your Username & Password as part of the papercut setup, you will not need to authenticate again and can proceed to the next step.
Printing on a Copier
Place your ID card close to the card reader. Listen for the reader to beep and the login screen to change to a menu.
If authenticated, select Release to view your available print jobs.
Highlight the job(s) to print by clicking on them.
Press the Start button. Your print jobs will start.
Press the Access button twice to logout.
If your card does not authenticate and the printer continues to ask for your login ID and password, then enter your SJC Username (without the @sjcme.edu) and password.
Once you successfully log in, all printers should recognize your ID card for any future access without needing to manually log in again.
Forgot your card? You can always login with your user ID and password.
